Store and Return Policy

Return Policy for Custom-Made Products

Order Process: At our online store, each order is crafted uniquely upon request. We dedicate ourselves to ensuring that your order is produced without errors and meets high-quality standards.

Refund Limitations: Due to the bespoke nature of our products, which are created from original art specifically for you, we are unable to offer refunds for issues related to sizing or buyer's remorse. This policy aligns with standard gallery practices.

Quality Assurance: Our individual vendors are committed to precision and excellence. They rigorously check each order to ensure it is free from defects before it is dispatched.

Replacement Policy: In the rare event that you receive a damaged product, we are here to help. Please contact us within 14 days of receiving your order to discuss a replacement. Our aim is to resolve such issues promptly and satisfactorily.

We value your patronage and strive to deliver exceptional, personalized products with each order.